Customer Service Group

Support

We host a monthly 2 hour educational meeting for anyone working with internal or external customers with 13 or fewer members in one meeting group. In the first hour of our meeting, each member will share a high level summary of what is going well and what challenges they had in the previous month. The group will problem-solve challenges that are identified. In the second hour, we will explore a specific customer service topic. Topics are chosen with input from team members and are scheduled for a 3 month period.

Schedule:
Every second Wednesday of each month starting Wed, April 9 from 8-10am.

Location: TBA

Topics:
• May 13: Handle different customer types
• June 11: How to connect with customer in 90 seconds or less
• July 9: How to create a culture of service excellence
• August 13: TBD
• September 10: TBD

Membership Fee:
Quarterly Membership is $65.

Registration:
Please call: (541) 550-0272 or send an email to: info@www.danamics.net